It starts with a phishing email — a fake virtual ecard from someone you know and trust (their account was hacked too). One click, and an attacker has full control of your machine. This is not a virus. This is a takeover.
It looked like Paperless Post or a greeting card — sent from a friend, family member, or colleague whose account was already hacked.
You don't remember installing it — or it showed up shortly after you opened that email.
You've seen your mouse move or programs open without you touching anything.
It didn't seem suspicious — it came from someone you trust. But that's exactly why it works. The install can be silent.
New software you didn't install, or system settings that changed without your input.
Password reset emails you didn't request, unfamiliar logins, or charges you don't recognize.
If any of these sound familiar, your computer may be compromised. Keep reading — then call.
Saved passwords, autofill data, browser sessions — banking, email, everything. Gone.
If you've ever logged into your bank, brokerage, or PayPal on this machine — assume they have access.
They can email your contacts, your clients, your bank — from your own account — and you won't know until it's too late.
Webcam, microphone, screen — they can see and hear everything, even when you think you're alone.
Photos, tax returns, contracts, client lists — anything on your hard drive can be copied to their servers.
They don't need you at the keyboard. Late at night, your machine works for them.
Simply removing ScreenConnect or GoTo Resolve does not undo the damage. The attacker may have left other backdoors, stolen your credentials, or planted malware that survives an uninstall. Shut down, unplug, and call.
Someone just got into your computer through a phishing email. I understand if trust is low right now. That's why verification is mandatory — not optional:
Step 1: You call me. We talk by phone. You ask questions. No commitment.
Step 2: If you're in the Valley, I come to you in person. We meet face-to-face before I touch your machine. For remote support, we do a live video call via FaceTime or secure video first — required, no exceptions.
Step 3: Verify me through my public Seth Wiseman — Business Consultant Facebook page. Same face, same name.
This is what's involved in properly recovering from a RAT attack. We're sharing this so you understand why it's not a quick fix — and why simply running antivirus isn't enough.
Files must be backed up selectively — some could be infected.
The entire operating system gets wiped and rebuilt from a verified source. No shortcuts.
Every file is scanned before it goes back on the machine. Applications reinstalled fresh.
Every account, prioritized by risk. Set up a password manager and enable two-factor authentication.
Watch bank statements, credit reports, and email accounts for anything unusual in the weeks ahead.
⚠️ Disclaimer: These steps are provided for informational purposes only. Every situation is different, and following them on your own is at your own risk. A missed step can leave you vulnerable. We strongly recommend working with a qualified cybersecurity professional. Neither Seth Wiseman nor Wisetechy Solutions LLC assumes liability for actions taken based on this general information.
Born and raised in the Valley. Business consultant and cybersecurity professional helping individuals and businesses recover from cyberattacks and build stronger defenses. I come to you — in-person, on-site, face-to-face. When you call, you're talking to me directly — not a call center, not a chatbot, not an outsourced help desk.
📍 Serving the San Fernando Valley & surrounding areas: Woodland Hills, Calabasas, West Hills, Canoga Park, Winnetka, Reseda, Tarzana, Encino, Sherman Oaks, Northridge, Granada Hills, Porter Ranch, Chatsworth, Simi Valley, Moorpark, Thousand Oaks & Agoura Hills.
Not local? Remote support is also available nationwide.
Shut it down. Unplug it. Then call.
Call (818) 574-8240 Now ✅ Free consultation — no obligation Local Valley support — I come to you. Remote available nationwide.